Refund Policy

1. No Refunds on Downloaded Files

A CSV file cannot be returned once it has been made available to you, so payments for city lists and for state or country bundles are not refundable, including when you change your mind or the data does not fit your campaign.

2. Check Before You Buy

Every list page shows what you get before payment, so you can decide whether it fits:

• The number of businesses and how many have a phone, a website and an email.
• The ZIP codes and business categories covered.
• The CSV columns and up to 5 real sample rows, shown exactly as they appear in the file.
• The edition and the date the data was collected.

3. Start With a Smaller City

Before buying a large city or a state or country bundle, we recommend buying one smaller city list first. It shows you the exact file format and data quality at a low price, so you can confirm the data works for you before spending more.

4. When We Will Help

This policy does not affect problems on our side. Contact us and we will fix them:

• You were charged twice for the same list: we refund the duplicate charge.
• You paid but cannot download the file: we fix access, and refund the payment if we cannot deliver the file.
• The file is damaged or clearly differs from what the list page described (for example, a listed column is missing): we replace the file, or refund it if we cannot.
• Any refund required by the law that applies to you.

5. New Editions

A purchase covers one quarterly edition. Newer editions are separate purchases and are not covered by an earlier payment, so an earlier purchase is not refunded when a new edition is published.

6. Changes to This Policy

We may update this Refund Policy. The version posted when you paid applies to that purchase.